About Us

Meet the ERS Leadership Team
Our leadership team delivers registry technology solutions that transform and unlock the power of data across a global marketplace. We design, build, and operate registry solutions that power public and private sector operations to drive efficient business decisions. The team is committed to forging long-term relationships built on a high degree of care for both customers and our people.
Susan Bowman

Susan Bowman

Head Enterprise Registry Solutions Ltd (ERS)

Susan Bowman was appointed the Head of Enterprise Registry Solutions Ltd (ERS) in July 2022. As the Head of ERS, Susan is responsible for the leadership and management of ISC’s Technology Solutions segment conducting business under the ERS brand. Susan provides technical leadership at the enterprise level and serves an integral role in operations and business development in the provision of registry and registry related software solutions to clients across the globe.

Before joining ERS, Susan served as the Director of Digital Transformation, and MD and Site Lead for Information Services in Dublin for LeasePlan. Prior to that position, Susan spent 12 years working for Dell in a variety of Manager and Director positions.

Ms. Bowman holds a Bachelor of Economics & Politics degree from the University College Dublin as well as diplomas in Business Studies & IT, Java Programming, and an advanced diploma in Project Management. She also holds a Chartered Director Designation, having achieved certification through the Institute of Directors (Ireland).

Chris Sutton

Chris Sutton

Quality Assurance Manager

Chris joined ERS in November 2015 and currently holds the position of Quality Assurance Manager leading the Quality Assurance department since April 2021.

He has extensive knowledge of multiple registry domains, specifically corporate and aviation. Chris has managed the Quality Assurance team through multiple successful project implementations while working closely with clients to fulfill their varying needs.

Chris holds a degree in Computer Systems Management received from the South East Technological University (SETU) as well as being fully trained and certified by the International Software Testing Qualifications Board (ISTQB).

Conor Cunningham

Conor Cunningham

Head of Product

Conor Cunningham is the Head of Product at ERS, joining in May 2023. With over 10 years of experience in building B2B and B2C solutions, Conor has an extensive background in product management, product design, and data analytics. He is responsible for the strategic direction of the solutions we build at ERS, ensuring we deliver scalable solutions that meet and exceed customer expectations.

Prior to joining ERS, Conor served as the Product Director at Therapie Clinic, defining and executing an evolving B2C and B2B product strategy for Europe’s fastest-growing Med Spa chains. Prior to that, he held a number of senior product positions including Head of Product at Smartbox, a leading European experiential gifting business.

Conor holds a Postgraduate Diploma in Product Management, a Bachelor of the Arts in Sociology and Classical Studies, and a Diploma in Computing Applications.

David Daly

David Daly

Head of Business Development

David Daly was appointed as Head of Business Development for Enterprise Registry Solutions Ltd. (ERS) in June 2024. In this role, David is a trusted advisor to ERS customers and a business development leader, building and maintaining long-term relationships with customers, stakeholders and partners. As part of the ERS leadership team, David helps lead the business product strategy with his strong background in technology products, customer experience and end-to-end solution delivery.

Before joining ERS in his role, as a member of Planets Leadership Team, David led the development of enhanced platform and technology services and solutions for clients. David’s dedication to developing strategic partnerships, launching digital services and solutions, as well as leading exceptional teams allows for the continued growth of ERS as a worldwide expert in the advancement and innovation of technology solutions.

Finnian McKeon

Finnian McKeon

Head of Solution Delivery

Finn has been providing consulting and project management advice within the Corporate Registries industry for over 15 years with ERS. He has extensive experience in designing, building, and maintaining complex multi-discipline corporate registry systems with industries ranging from aviation to charities. Finn is responsible for designing and developing some of the key applications within ERS. His technical background helps clients bridge the gap between project management and the information technology team to ensure successful delivery of the project.

Mr. McKeon holds a Bachelor of Science (Hons.) degree, in Computer Science from the Technological University Dublin together with a Master of Science degree in Distributed and Mobile Computing from the Technological University Dublin.

Nick Polyderopoulos

Nick Polyderopoulos

Application Architect

Nick is the Principal Developer for ERS responsible for ensuring high development standards and best practices. Since joining ERS in 2018, Nick has led several initiatives within the company including re-architecting RegSys as well as creating new products such as our software-as-a-service version and our aviation regulatory product, MySRS.

His expertise encompasses registry domains, application architecture, deployment, and code quality management. Nick has also played a pivotal role in guiding teams for product implementation in both corporate and aviation registry domains.

Educated at the Technological Education Institute of Thessaly, Nick holds a degree in Computer Science and Telecommunications.

Paul Martins

Paul Martins

Application Architect

Paul joined the ERS team in January 2023 as an accomplished Software Architect and Engineer.

He has a comprehensive background in the entire software development lifecycle, with a speciality in solution design and distributed architectures. Paul’s leadership abilities in guiding teams have consistently resulted in the delivery of quality solutions for customers in intricate domains. His demonstrated track record of completing projects on time and within budget, ensures that ERS customers’ expectations are surpassed.

Paul graduated with a Master of Science degree in Computing from the Dundalk Institute of Technology in 2005.

Sinead Usher

Sinead Usher

Head of Customer Success

Sinead Usher was appointed Head of Customer Success of Enterprise Registry Solutions Ltd. (ERS) in June 2024. In this role, Sinead leverages data-driven insights and emerging technologies to anticipate customer needs, enhance service delivery, and build stronger and more resilient customer relationships. As part of the ERS leadership team, Sinead is in tune with customer needs for implementing, managing, and delivering services that help drive operational transformation and maximize return on investment.

Sinead is an award-winning, results-focused, highly skilled leader with a successful track record of developing and implementing transformational processes, delivering quality and value to customers. She excels at building and leading high-performing teams dedicated to providing exceptional customer service. With broad financial services and technology industry experience in her former roles with organizations like Fenergo, Taxback International, Meridian Global Services and others, she applies new, innovative perspectives to ERS’s delivery of worldwide solutions that optimize business for clients across a broad spectrum of registries.

Tadhg Ó Conghaile

Tadhg Ó Conghaile

Manager, Software Development

Tadhg Ó Conghaile has been with ERS for over 20 years and today occupies the role of Manager, Development.

He has seen the company evolve over the years from a small consultancy firm to a global market leader in registry software. Tadhg has been instrumental in the development and implementation of registry systems for numerous client projects. With ERS, he has built up extensive experience in the corporate, charities and aviation sectors. His commitment to continuous improvement and extensive registry knowledge help solve our clients’ needs and keeps ERS on the forefront of this technology sector.

Prior to working with ERS, Tadhg spent several years running his own consultancy company, lending his expertise to developing enterprise level systems in the financial, services and telecommunications sectors.

Tadhg obtained a Bachelor of Commerce degree with a major in Finance and Information Technology (IT) from the University of Galway. He also completed a Master’s degree in IT from the same institution.

Certifications

As a trusted partner of choice to governments, industries and communities around the world, data and information security is at the forefront of everything we do. We continually pursue the highest level of certifications, accreditations, global quality standards and compliance obligations across our business segment.
ISO/IEC 27001
BSI ISO/IEC certified
ISO/IEC 27001 is the world’s best-known standard for managing information security systems. It defines requirements that an Information Security Management Systems (ISMS) must meet to obtain certification. The ISO/IEC 27001 standard provides companies of any size and from all sectors of activity with guidance for establishing, implementing, maintaining and continually improving an ISMS. Conformity with ISO/IEC 27001 means that an organization or business has put in place a system to manage risks related to the security of data owned or handled by the company, and that this system respects all the best practices and principles enshrined in this International Standard.

We successfully completed an audit by third-party firm BSI Group Canada Inc. to verify that it meets all requirements of the ISO/IEC 27001 standard.
Great Place to Work™
BSI ISO/IEC certified
BSI ISO/IEC certified

ERS’s Great Place to Work™ Certification is a measurement of an organisation’s Trust Index score. A confidential Trust Index survey is carried out within organisations, broken down into three overarching themes: Achieving Objectives, Personal Best and Team. With a certification threshold of 65 per cent or higher, ERS’s overall achievement of 86 per cent pushed ERS above and beyond The Great Place to Work™ Certification into the Best Workplaces in Technology category, alongside companies like Cisco, WP Engine Ireland Ltd., Sun Life, Sales Force Ireland, and more.

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